Here’s a rewritten Refund & Return Policy tailored for Statistics Technical Cart:
Refund & Return Policy
Statistics Technical Cart is committed to providing exceptional support and fair return services to our customers. To ensure satisfaction with the product(s) you order, we offer a 30-day product guarantee. Within 30 days of delivery, Statistics Technical Cart will issue a full refund, minus shipping costs, for new and unopened items. Prior to returning any product, you must obtain authorization by contacting us via email at contact@statisticstechnical.com.
Return Shipping Policy
Statistics Technical Cart will cover the return shipping cost for incorrect or defective items resulting from our shipping error. Customers can expect to receive their refund within 2–4 weeks, which includes shipping time back to our company, an authorization review, and processing of the refund. Refunds will be issued via the original method of payment.
If you receive an incorrect or defective item due to an error on our part and would prefer a replacement, Statistics Technical Cart will cover the return shipping cost and send the correct item to you with upgraded shipping at no additional charge.
Subscriptions
Subscription cancellations require a 30-day notice.
Electronic Delivery Products
For electronically delivered products or license keys, Statistics Technical Cart will verify the product through the manufacturer to ensure it has not been activated or tampered with. Upon successful verification, we will process the refund using the original payment method.
Restocking Fees
Certain product types may incur restocking fees:
- Open Licenses: A 15% restocking fee may apply if the order has been submitted to distribution or fulfilled.
- Retail Licenses: A 15% restocking fee may apply if the order has been fulfilled.
- Antivirus Products: A 25% restocking fee may apply if the order has been fulfilled.
Shipping Policy
We ship to most global destinations, though certain restrictions may apply depending on product and location.
The estimated delivery timeframe is determined by factors such as the destination, shipping method, and the time of order placement. Most products are shipped the same day. Below are the processing and delivery estimates for each shipping method:
- Ground: 1–2 days processing time, 4–10 business days for delivery.
- Express Saver: 1–2 days processing time, 2–3 business days for delivery.
- Standard Overnight: 1–2 days processing time, 1 business day for delivery.
Please note that these timeframes are estimates. Depending on product availability, your order may arrive sooner.
Electronic Delivery
For products with electronic delivery or download methods, you will receive the required product/license key via email on the same day your order is confirmed.
If you have any questions about this policy, feel free to reach out to us at contact@statisticstechnical.com.